End-to-End Services

DjembatanDua provides end-to-end service and solutions to our principals / partners
to maximize the product growth in Indonesia.

  • Trademark Registration
  • Product Registration
  • Importation and Custom Clearance
    • Marketing & Sales
    • Product Presentation, Detailing, Trial and Demo
    • Scientific Events
    • Tender Business
    • Product Listing in e-Katalog
  • Order Management
  • Product Delivery
  • After Sales Services
    • Installing
    • Application Training
    • Trouble Shooting & Repair
    • Maintenance
  • Customer Complaint Handling

IT and System

For detailed information about our products / product tutorial,
please contact: care@djembatandua.com

Marketing and Sales Service

DjembatanDua has several marketing & sales teams, well-trained and equipped with IT systems and proper product knowledge to provide product information and create product demand to targeted users and customers. By having an IT System we can regularly monitor and evaluate marketing and sales team activity and productivity.

There are teams promoting   medical devices, there is also pharma team – Inmark Pharmaceuticals – that, since 2007, has been promoting various branded and unbranded pharmaceuticals among healthcare professionals.

Together with its Principals and Customers, DjembatanDua actively conducts and participates in many events such as product introduction, workshops, congresses, seminars, product demos, product usage training education, etc.

With ability in product introduction, product transition and turning around sales, we offer Marketing and Sales Services for medical devices and pharmaceutical products in various segments and therapeutic classes, such as critical care, cardiology, neurology, gastroenterology, in vitro diagnostic and more.

After Sales Services

Installation

Following product purchase, DjembatanDua’s technical support team will provide product installation service and instrument function tests to make sure that the products are ready for use.


Application Training

Our team will provide proper training and application assistance to users so that our product users can operate the instruments and deliver the optimum results for the benefit of our customers and their patients.